NoralogixGenesys Conversation TranscriptionIn the dynamic world of customer service and communication technology, innovation is the key to staying ahead. The integration of call…3 min read·Nov 4, 2023----
NoralogixGenesys Cloud API to Azure SQLMicrosoft recently announced very powerful Azure SQL Database External REST Endpoint Integration — an ability to call a REST endpoint…1 min read·Dec 6, 2022----
NoralogixGenesys Cloud Power BIGenesys Cloud dashboards have different limitations. • Requires multiple licenses. • Can’t run it full screen. • Can’t share dashboards…1 min read·Sep 8, 2022----
NoralogixGenesys Cloud Chat TranscribeHow to email automatically the completed chat conversation to the client.2 min read·Apr 30, 2021----
NoralogixWhy are data applications such a disaster?Data in an ideal world, in its simplest form is a collection of useful information used to make meaningful decisions. So why don’t data…3 min read·Sep 1, 2020----
NoralogixThe ‘True’ Cloud Communication World ProblemThe growth of the new ‘true’ cloud communication (old call center) world of today has however a downside and it’s not coming from…2 min read·Aug 31, 2020----
NoralogixThe History of ‘True’ CloudThe history of ‘true’ cloud (Public cloud) started as a cost saving exercise. However, over time businesses have grasped onto the concept…1 min read·Aug 31, 2020----
NoralogixThe World in a CloudWe should not avoid change, change is inevitable, technology is and will always be the backbone to all business growth. Technology with…2 min read·Aug 31, 2020----